Privacy policy

1. Introduction/Notice and Acceptance of Terms of Privacy Policy

This Privacy Policy sets out how MISUMI USA protects any personal information that we collect through our website,, and how we use that information.

MISUMI USA is committed to treating personal information properly, in compliance with this Privacy Policy and applicable laws, regulations and other standards on the protection of personal information.

Your use of our website constitutes your acceptance of the following terms of our website Privacy Policy, as amended or revised by us. You should therefore review this Privacy Policy regularly to ensure that you are aware of its terms. If you have any questions or comments about this Privacy Policy or how your personal information may be used or affected by your use of our website, please contact us at

2. Personal Information Collected by MISUMI USA

You do not have to provide personal information to use this website. However, certain services to which you may subscribe through this website may require you to provide personal information, such as your name, address, email address, and other information.

MISUMI USA may also require you to provide credit card information in order to facilitate your purchases at When you place an order or make a purchase from, we may use your personal information to process the order, send emails to confirm the order, or contact you via phone and postal mail or email if we have other questions regarding the order or purchase.

Further, and as is typical of websites generally, incidental to your use of this website, the MISUMI USA website automatically collects certain information such as the name of your Internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access our website, the website address, if any, from which you linked directly to our website, the website address, if any, to which you travel from our website, and other similar traffic-related information. The MISUMI USA website collects this information using web beacons, which are transparent images that are placed on the site or in an email. We may also aggregate information relating to your and other visitors' traffic patterns. We use the foregoing information to help us improve our website and the services that we provide through the website. We do not use such data in any way to create or maintain a personal profile of you or to collect personal information from you.

Finally, the MISUMI USA website also uses cookies, which are a small program file created in your computer hard drive. Creating this file makes your future access to the web server easier by reading the information used in the previous session. The cookie itself consists of letters and numbers and does not contain personal information. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites the User has visited. MISUMI USA does not store personally identifiable information in these cookies. You can refuse cookies by turning them off in your browser. If you turn off cookies, MISUMI USA will not be able to track your order to enable you to purchase from the MISUMI USA website.

MISUMI USA does not knowingly collect personal information from children under 13. If MISUMI USA learns that it has collected the personal information of a child under 13, it will take steps to delete the information as soon as possible.

3. Purposes of Use

Personal information collected by MISUMI USA may be used for the following purposes:

  1. To provide you with information on our business and special events.
  2. For promotional activities, including providing information on products and services, as well as marketing activities such as surveys and questionnaires.
  3. To respond to your inquiries.
  4. To ask for your opinions and impressions on our products and services.
  5. To help us improve our website and the services that we provide through the website.
  6. To facilitate the sale of products through the website.

If you decide at any time that you no longer wish to receive mailings from us, please refer to the paragraph below headed 'Opt Out'.

4. Joint Use/Disclosure to Third Parties

Generally, MISUMI USA will not provide personal information to any third party without your approval.

We reserve the right, however, to provide such information to our affiliated companies, employees, contractors, agents, and designees to the extent necessary to order, ship and settle accounts of the products of MISUMI USA; marketing and promotional activities; and to perform certain website-related services (e.g., web hosting or maintenance services). We may also use such information to create statistical data and may disclose data for that purpose, but when disclosed, such information will not be personally identifiable.

MISUMI USA also reserves the right to disclose such information to any third party if we believe that we are required to do so for any or all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the website or our network; and/or (iv) to protect the rights, property, or safety of MISUMI USA, Inc., the users of the website, or the public.

In the event of a disclosure to a third party based on any of the above, MISUMI USA will ensure that such third party treats any personal information properly and in compliance with this Privacy Policy.

5. Opt Out

If you no longer wish to receive materials from us or want your personal information removed from MISUMI’s database, please contact us at Alternatively, when you receive materials from us by e-mail or other communications, you can make use of the "opt out" provision in such communications so that we know that you no longer wish to receive such materials from us.

You can review, change or delete certain personal information related to your use of our online sites (e.g., name and contact information). To review, change or delete your personal information, please contact us by calling 800-681-7475 or writing us at the contact information provided below. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. Please note that any requests to update your personal information may take up to 6-8 weeks to process.

6. Security

In handling your personal information, we will take appropriate security measures, and will ensure compliance with such measures by our employees through instructions and training.

7. California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by MISUMI USA pursuant to Section 1798.83 of the California Civil Code, please contact MISUMI USA at the contact information below.

8. Revisions to the Privacy Policy

In order to comply with laws, regulations and other standards on the protection of personal information, MISUMI USA may review and amend this Privacy Policy from time to time. You can determine if this Privacy Policy has been revised by sending us an email at or by contacting MISUMI USA at the following address:

1717 Penny Lane, Suite 200
Schaumburg, IL 60173, U.S.A.

9. Links to Other Sites

This website may contain links to other sites. Please be aware that we are not and cannot be responsible for the privacy practices of such other sites and that this Privacy Policy applies solely to the information which we collect through this website. We encourage you to read the privacy statements of all the destination sites which you visit.

Copyright © [2012] MISUMI USA, Inc.